Ace Laptop Backpack Messenger Bag

Style # 354-4-2001

A backpack that transforms into a messenger.

$ 119
44 Reviews

Selected Color Black - Nylon

  • Black - Nylon
  • Carbon/Fire - Coated Ripstop
  • Blue Voodoo - Polyester Canvas
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  • M
Device Fit Guide

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Dimensions

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External Dimensions

Size Width Top Width Bottom Width Height Depth Weight Volume Handle Drop
in cm in cm in cm in cm in cm lb kg cu in L in cm
M 11.4 29.0 0.0 0.0 0.0 0.0 17.3 44.0 5.1 13.0 3.0 1.4 1,220 20.0 0.0 0.0

Will Your Laptop Fit?

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How to Calculate True Dimensions

  • 1 - Measure your True Width: true width = Width + Depth
  • 2 - Measure your True Height: true height = Height + Depth
  • 3 - Compare your numbers to our numbers and voila! Your laptop has found a new home
Size Width True Width Height True Height Depth Will Your Laptop Fit?
in cm in cm in cm
M 11.6 29.5 15.7 40.0 0.0 0.0 Yes. Your device will fit. No. Your device will not fit.

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Lifetime Warranty

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We've Got You Covered


Timbuk2's Lifetime Warranty

Timbuk2 products have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. Our warranty is valid only when the Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com or one of our brick-and-mortar retail stores) or through an Authorized Reseller.

We also embrace the wild, twisty ways of life. If there is a defect in the materials or workmanship we will repair  the bag at our discretion. Damages not covered are those resulting from abuse, normal wear and tear, accidential damage, and cosmetic damages that do not affect the functionality of the bag (such as scratches or stained fabrics). Any damage to, loss of the contents of a bag, loss of use, loss of time, or similar expenses are not covered. The lifetime warranty also does not include our apparel products, such as Timbuk2 t-shirts and hoodies.

Your Timbuk2 bag is sewn by hand and might contain some slight imperfections. Like Daniel Craig or Marilyn Monroe, the slight imperfections are what add character to an already awesome product.


Warranty & Repair FAQ

What is covered by the warranty?

 Manufacturing defects in materials and workmanship are covered, notwithstanding age. If there is a defect in the materials or workmanship we will repair the bag at our discretion. 
*If your product arrived defective from Timbuk2.com please email Customer Service and we'll move mountains to right your wrong.

What is not covered by the warranty?

Damages not covered are those resulting from abuse, normal wear and tear, cosmetic issues that do not affect the functionality of the bag, and accidental damage. Any damage to or loss of contents of a bag, loss of use, loss of time, or similar expenses are not covered.  Unless a product is designed and stated to be machine washable, washing bags in washing machines can result in damage not covered by our warranty.

Wear and tear is damage that naturally and inevitably occurs as a result of normal use. Regardless of how carefully you use, or how well you care for your bag, it will eventually begin to show age and wear. Usual wear and tear not covered by the lifetime warranty includes changes in color, abrasions, and general breakdown of materials over time.  Some examples of common wear and tear include color fading from sun exposure, worn elastic, and fabric wear, especially in high wear areas such as corners, reflective binding, worn velcro, and worn shoulder or back padding. Some examples of accidential damage are rips or cuts in fabric, animals chewing or clawing on our products, as well as damage arising from airline abuse such as bent or dented luggage handles or damaged/cracked wheels & bottomplates.

What products aren’t covered by your fabulous warranty?

Any headwear, apparel or footwear. Third party attachments and or devices like the Joey power packs or NiteIze blinky lights, or Blue bottle kit accessories like scales, grinders, or cups. Any other third party accessories sold by Timbuk2 but not bearing the Timbuk2 brand.  The items are generally warrantied by their respective manufacturers.

Need Replacement Parts?

We also offer replacement parts for many of those broken and missing reflectors, buckles and straps. You can find them here: Timbuk2 Replacement Parts

If you are unsure how to install your part, check out some of the part replacement guides we’ve created: Timbuk2 Part Replacement Guides

Don’t see your part on the site?  Contact Us and we will do our best to help you out.


 

Warranty & Repair Process

North America Warranty or Repair Claim Details

Step 1 - Please select the appropriate link and check out to start a repair claim:

     Please keep in mind that the repair fee payment is held as a pending authorization only - and will never be charged unless the damage or nature of the repair request is not covered under warranty and the bag can be repaired.

After checking out, you will receive an email with instructions and a form to print out. A repair number will be generated and will need to be included with the bag when you send it in for repairs. 


Step 2 - Send us the bag with the Repair number

Please send the bag to the address provided in the repair details email. Be sure to write your repair number on the outside of your package. We recommend using the least expensive shipping method that will provide you with a tracking number and insurance. Timbuk2 is not responsible for parcels lost in transit. Your repair fee covers the return shipping in the lower 48 United States.

  • Package up your bag, include a copy of the repair form with a description of the concern(s).
  • Write the repair number on the outside of the package  (W-XXXXXXX).

Please keep in mind that California State law requires that all items accepted for repair be freshly cleaned. You wouldn't want to dig through someone else's nasty, so help us provide a clean and safe environment for our employees. If we determine that your bag needs to be cleaned, we will return it to you without preforming the repair(s). We do not offer cleaning services. For more information on how to properly clean and maintain your awesome Timbuk2 bag, please see Bag Care.

Step 3 - Evaluation / Repair 

Once your item arrives, our repair team will be evaluate your claim within 7-10 business days and determine if the issues can be repaired and what is covered under the Lifetime Warranty.  Because pictures don't tell the whole story, and we want to give your claim the best possible evaluation, warranty assessemnts are only preformed in person once our repair team receives your bag.  

  •      If the claim issues are covered by the lifetime warranty, we will waive the authorization fee and repair your product. 
  •      If any repairable claim issues are not covered by the lifetime warranty, we will charge the authorization fee and repair your product.

Not sure your bag can be repaired, please contact us.

Outside of North America Warranty Repair?

If you purchased your bag outside of the USA and Canada, please contact us for local representatives that will offer you warranty services. Please provide your proof of purchase and the location for the bag when submitting your claim.  Should your bag require service in the USA, shipping to and from the USA for your Timbuk2 item are your responsibility.

Reviews (44)

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REVIEW SNAPSHOT®

by PowerReviews
Ace Laptop Backpack Messenger Bag
 
4.2

(based on 44 reviews)

Ratings Distribution

  • 5 Stars

     

    (23)

  • 4 Stars

     

    (13)

  • 3 Stars

     

    (5)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (3)

90%

of respondents would recommend this to a friend.

Pros

  • Durable  (33)
  • High quality (33)
  • Attractive (28)
  • Comfortable  (26)
  • Good strap length (24)

Cons

  • Not enough compartments (10)
  • Too small (7)
  • Heavy / bulky  (5)
  • Uncomfortable  (3)

Best Uses

  • Commuting (34)
  • Office (34)
  • Computer (32)
  • Airplane travel  (29)
  • Day trip (23)
    • Reviewer Profile:
    • Practical (32), Career (30), Comfort-oriented (18), Modern (15), Stylish (13)
    • Was this a gift?:
    • No (36), Yes (4)

Reviewed by 44 customers

Displaying reviews 1-10

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3.0

Great idea, but don't recommend --not big and stylish enough

By Jim the escaper

From Asia

About Me: Career, Classic, Practical

Pros

  • Durable 
  • Good Strap Length

Cons

  • Not enough compartments
  • Too small
  • Uncomfortable 

Best Uses

  • Computer

Comments about Ace Laptop Backpack Messenger Bag:

I use it for daily commuting and external meetings. Found it small (at Medium size of 20L) for commuting and not good enough for meetings. Dumped it and never recommend it to others.

If with option of Large size (26-30L) and better looking, I will defenitely buy one for daily usage.

  • Was this a gift?:
  • No
 
5.0

Yes a bag that can adapt to any situation

By Jori

From Everywhere

About Me: Career, Comfort-Oriented, Modern, Practical, Stylish

Pros

  • Attractive
  • Comfortable 
  • Durable 
  • Good Strap Length
  • High Quality
  • Lightweight 
  • Roomy 

Cons

    Best Uses

    • Airplane travel 
    • Commuting
    • Computer
    • Day Trips
    • Office

    Comments about Ace Laptop Backpack Messenger Bag:

    so I use this bag on an everyday basis and I mean an everyday basis. I travel at least once a month for a week or two depending on if work calls for it. I use this bag for traveling, when I get to my location I commute with it, bring it everywhere I go as I constantly need to take my laptop out for anything work related (or gaming hehe) and finally use it as my office bag. I use both the messenger strap for meetings, conferences and backpack straps for commuting. Btw I don't carry a MacBook which is what timbuk2 recommends. Instead I carry an Alienware laptop a computer that can work fast, email, video edit and since I have a great deal of free time during my trips gaming. The Alienware is thicker, heavier than the MacBook and this timbuk2 handles it with ease. Can't ask for anything more, in my opinion the perfect bag that can adapt to any situation. Highly recommended!

    • Was this a gift?:
    • No
     
    5.0

    Solid Messenger Bag!

    By Monk

    From Houston

    About Me: Career, Modern, Practical

    Verified Reviewer

    Pros

    • Attractive
    • Comfortable 
    • Durable 
    • Good Strap Length
    • High Quality
    • Lightweight 
    • Roomy 

    Cons

      Best Uses

      • Airplane travel 
      • Commuting
      • Computer
      • Office
      • School

      Comments about Ace Laptop Backpack Messenger Bag:

      Great computer bag all around.On my second one finally after 2 years of abuse and travel. Slim even holding my 15" MacBook Pro, an iPad, and a few other gadgets. The hidden backpack feature is awesome to have when I need to even things out on my shoulders. Literally the only small thing that bothers me about this bag, is the front D ring that the shoulder strap hooks to. It has enough play that it keeps spinning around causing the round part to go upside down. Wears the fabric a bit faster that way it seems. Other than that, looking forward to buying another one of these when this thing finally wears out!

      • Was this a gift?:
      • No
       
      4.0

      Been looking everywhere for a briefcase backpack

      By Bo

      From Chicago, IL

      About Me: Career, Comfort-Oriented, Practical

      Verified Reviewer

      Pros

      • Comfortable 
      • Durable 
      • Good Strap Length
      • High Quality

      Cons

      • Not enough compartments

      Best Uses

      • Airplane travel 
      • Computer
      • Day Trips
      • Office

      Comments about Ace Laptop Backpack Messenger Bag:

      Love the product and its easy way to orgranize. I could actually use more compartments both inside and out. Maybe a cellphone pouch and small netting on the outside. I would also like to have the backpack run the same way as the briefcase rather than vertical.

      • Was this a gift?:
      • No

      (1 of 1 customers found this review helpful)

       
      4.0

      Nice executive + casual combo bag

      By Dave

      From Singapore

      About Me: Career, Practical, Stylish

      Verified Reviewer

      Pros

      • Durable 

      Cons

      • Heavy / bulky 

      Best Uses

      • Commuting
      • Office

      Comments about Ace Laptop Backpack Messenger Bag:

      Just got this black bag. Looks a little bit bland due to all black design. Should have added a bit color on the zip handle or logo for a little design elements.
      Only complaint is when in briefcase mode, the handle strap is too thin and not comfortable enough compared to say samsonite bag handle which is so nice to pick it up.
      Overall still a great bag to have!

      • Was this a gift?:
      • No

      (10 of 10 customers found this review helpful)

       
      1.0

      Same quality issue as other reviewer

      By Russell

      From Tokyo

      Verified Reviewer

      Pros

        Cons

        • Heavy / bulky 
        • Poor Quality
        • Wears quickly

        Best Uses

        • Commuting

        Comments about Ace Laptop Backpack Messenger Bag:

        Like another reviewer, my bag almost immediately began self-destructing. The blue version has a vinyl like coating that begins to crack, wear, and flake almost immediately. Contrary to Timbuk2's comment, it is not "merely" cosmetic (as if appearance issues on a bag this expensive can be dismissed with "merely"). The broken points also allow water to enter the bag.

        I have only used this bag for commuting on the train. Most of the time it spends in my lap like a baby. I bought another cheap convertible backpack at the same time that has had no issues.

        If Timbuk2 is not going to stand behind their bags, you should find a company who will.

        • Was this a gift?:
        • No

        (0 of 1 customers found this review helpful)

         
        5.0

        AWESOME BAG

        By david

        From La Puente, CA

        About Me: Career, Classic, Comfort-Oriented, Modern, Practical, Stylish

        Pros

        • Attractive
        • Comfortable 
        • Durable 
        • Good Strap Length
        • High Quality
        • Lightweight 
        • Roomy 

        Cons

        • Too small

        Best Uses

        • Commuting
        • Computer
        • Day Trips
        • Office
        • School

        Comments about Ace Laptop Backpack Messenger Bag:

        all i can said is that is bag is awesome

        • Was this a gift?:
        • No

        (1 of 2 customers found this review helpful)

         
        1.0

        Not at all what I expected

        By Kara

        From Florida

        About Me: Career, Practical, Stylish

        Pros

        • Lightweight 

        Cons

        • Too small

        Best Uses

        • Computer

        Comments about Ace Laptop Backpack Messenger Bag:

        It took a very long time for this product to arrive. I ordered three other items from various companies on the same day. This item came two weeks after all of these other ordered items and after the date it was needed as a gift.
        The product was not as attractive or as big ad it appeared online. I'm not impressed in any way with Timbuk2.
        The product did have many compartments, which is good. Overall, not impressed at all with this product or the company.

         
        5.0

        Versatility epotimized

        By HD

        From New York, NY

        About Me: Career, Comfort-Oriented, Modern, Practical

        Verified Reviewer

        Pros

        • Durable 
        • Extra Compartments
        • High Quality
        • Roomy 
        • Several Ways To Carry The

        Cons

          Best Uses

          • Commuting
          • Day Trips
          • Office
          • School

          Comments about Ace Laptop Backpack Messenger Bag:

          This is a great bag. I searched for a messenger bag that could be converted to a backpack and was surprised and delighted to have come across this bag. It is a lbs or two heavier than expected but its versatility is well worth the trade off.

          • Was this a gift?:
          • No
           
          4.0

          Great all around work and commute travel bag

          By Jaime

          From Pittsburgh, PA

          About Me: Career, Modern, Practical

          Verified Reviewer

          Pros

          • Attractive
          • Durable 
          • Good Strap Length
          • High Quality
          • Lightweight 
          • Roomy 

          Cons

          • Uncomfortable 

          Best Uses

          • Airplane travel 
          • Commuting
          • Computer
          • Extended trips 
          • Office

          Comments about Ace Laptop Backpack Messenger Bag:

          I saw the Ace Bag on the Timbuk2 store alongside the Copilot Roller on display and wanted a bag I could strap to the roller when I travel. They both matched nicely. So I decided to purchase both and I was so impressed with the flexibility of the bag that I am using it as my regular work bag now. It looks like a sporty briefcase with plenty of pockets and compartments for my accessories and such. The shoulder strap is confortable, however the backpack straps are a little awkward and not as confortable as I would expect when putting in 20 lbs. of weight.

          • Was this a gift?:
          • No

          Displaying reviews 1-10

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          Organization

          Front zip pocket fits phone, passport, and wallet

          Internal organizer for pens, phones, and other small stuff

          Large main compartment for books, jacket, and other carry-on essentials

          Fit

          Converts from a backpack to a messenger with tucking straps and removable shoulder strap

          Grab your laptop without taking off your bag

          Ventilated back panel to give your back breathing room

          Clever Extras

          Exterior webbing offers attachment for carabiners, or U-lock

          Luggage pass through for attaching to your wheelie companion

          On-strap bottle opener for party tricks and quick refreshment

          Reinforced grab handles on all sides for and easy heave-ho

          Origin

          Imported

          Laptop/Tablet

          Laptop pocket fits 15" MacBook and iPad

          Padded front pocket offers protection for iPad mini

          What's this all about?

          Built for a cooler than the average IT guy, the ACE solves for messenger and backpack at the same time. Respect. Backpack straps easily untuck for those heavier 15" computer days.It carries naturally as a messenger for those lighter load days. Its luggage handle pass through design makes going through the airport a breeze. Easy access zip to your machines and its front zip pockets help you always find your phone and its ventilated back panel keeps you cool so you can do your tech thing.

          #timbuk2

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