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Warranty Repair

Timbuk2 products have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. But we also embrace the wild, twisty ways of life. If there is a defect in the materials or workmanship of your Timbuk2 product (gasp!), you can file a claim by completing Timbuk2's warranty repair claim . If your product meets Timbuk2's warranty policy, we will repair your bag. If your Timbuk2 product is damaged during normal or abnormal adventure, you will not qualify for a warranty replacement, but you will have epic stories to tell your friends. See if you qualify for a Timbuk2 warranty repair claim here and say hello to your Timbuk2 product for us.

Please note that we also have a handful of non-Timbuk2 manufactured products, such as Blue Bottle, all apparel, and Joey Charging Kits, included on the website. While we love these products and think they’re awesome, they’re not covered under our lifetime warranty.

Reviews (234)

REVIEW SNAPSHOT®

by PowerReviews
Classic Messenger Bag
 
4.5

(based on 234 reviews)

Ratings Distribution

  • 5 Stars

     

    (151)

  • 4 Stars

     

    (60)

  • 3 Stars

     

    (16)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (5)

92%

of respondents would recommend this to a friend.

Pros

  • Attractive (186)
  • High quality (181)
  • Comfortable  (165)
  • Durable  (163)
  • Roomy  (155)

Cons

  • Not enough compartments (46)
  • Uncomfortable  (12)
  • Wears quickly (5)
  • Heavy / bulky  (4)
  • Poor quality (4)

Best Uses

  • Commuting (165)
  • Day trip (127)
  • Office (122)
  • Airplane travel  (101)
  • Cycling (86)
    • Reviewer Profile:
    • Practical (160), Comfort-oriented (118), Modern (85), Stylish (76), Career (75)
    • Was this a gift?:
    • No (196), Yes (30)

Reviewed by 234 customers

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Displaying reviews 1-10

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4.0

Love it.

By Andy

From San Antonio

About Me: Classic, Comfort-Oriented, Practical, Stylish

Pros

  • Attractive
  • Durable 
  • High Quality
  • Lightweight 
  • Roomy 

Cons

    Best Uses

    • Airplane travel 
    • Cycling
    • Day Trips
    • Office
    • School

    Comments about Classic Messenger Bag:

    I did not like the strap. The strap on my old bag was wider and a bit longer. I prefer the wider stap. Also maybe in the future you will have a place to buckle the compression straps below if you don't want to use them all the time. I don't want to unbuckle and go through Velcro every time I open the bag. I mention them because I have gotten them snagged on park benches and other things.

    • Was this a gift?:
    • No
     
    5.0

    My new favorite commuter bag

    By Griffinator

    From Washington D.C.

    About Me: Modern, Practical, Stylish

    Verified Reviewer

    Pros

    • Adjustable
    • Attractive
    • Comfortable 
    • Roomy 

    Cons

      Best Uses

      • Commuting
      • Computer
      • Day Trips
      • Office
      • School

      Comments about Classic Messenger Bag:

      This bag has great adjustability- I like how I can tighten the bag to wear it high for comfort, and then sling it low to reach inside.
      The color is a bit darker than pictured. I envisioned a lighter grey, in person its a darker, almost blue tinge.
      I can also cram a ton of stuff in this bag. Between work, school, and communing, I can pack a days worth of books, food, even a change of clothes. I use the cinch straps on the bottom to stuff a jacket or umbrella also. The straps also make it easy to make the bag smaller if I have less stuff.

      • Was this a gift?:
      • Yes
       
      4.0

      Classic messenger size M

      By luix

      From Rome, Italy

      About Me: Modern, Practical

      Verified Reviewer

      Pros

      • Durable 
      • High Quality
      • Well Finished

      Cons

      • Ventilation On Back Side

      Best Uses

      • Computer
      • Cycling
      • Day Trips
      • Office

      Comments about Classic Messenger Bag:

      I've bought this bag to use with a bicycle, almost exactly what i expected. It's very well finished and realized with high quality materials. Using it I've found one defect to improve and the suggestion is to add a ventilation system on the back to avoid sweat.
      It's not convenient to buy your products in Italy because we pay many taxes so if you plan to open a store in Europe it would be great!
      Sorry for my english, thanks and regards,
      Luigi de Felice

      • Was this a gift?:
      • No
       
      5.0

      Amazing, perfect size (xs)

      By Hannah

      From New Mexico

      About Me: Career, Comfort-Oriented, Practical

      Pros

      • Attractive
      • Comfortable 
      • Durable 
      • Good Strap Length
      • High Quality
      • Just the right size
      • Lightweight 
      • Roomy 

      Cons

        Best Uses

        • Airplane travel 
        • Computer
        • Office

        Comments about Classic Messenger Bag:

        Love my new Timbuk2 Bag! I got the xs and was worried that it wouldn't be big enough, but it's perfect for a purse. I can fit the MacBook Air 11'' in the main compartment, which is great.

         
        5.0

        Classicly utilitarian with style

        By TauDawg

        From Perth, Australia

        About Me: Career, Modern

        Verified Reviewer

        Pros

        • Attractive
        • Comfortable 
        • High Quality

        Cons

          Best Uses

          • Commuting
          • Cycling

          Comments about Classic Messenger Bag:

          Medium is the perfect size for my daily 5km commute (easily fits an iPad, documents/reports, keys/wallet/phone, lunch and a drink) and readily expands into a gym bag when needed.

          • Was this a gift?:
          • No
           
          5.0

          Perfect

          By Gilbert D.

          From Chicago

          About Me: Comfort-Oriented, Practical

          Verified Reviewer

          Pros

          • Attractive
          • Comfortable 
          • Durable 
          • Good Strap Length
          • High Quality
          • Lightweight 
          • Roomy 

          Cons

            Best Uses

            • Commuting
            • Day Trips
            • School

            Comments about Classic Messenger Bag:

            Really, such a great bag. I can't say that enough. I wasn't sure at first when I looked at it on the site, but I am truly in love with this bag. I got a medium which, for my senior year in high school, comfortably fits a textbook, a few folders or notebooks, a drink (the cup holders are great, two in case you need a backup drink,) and my lunchbox. I have never had problems with drinks spilling or things falling out of my bag, the velcro top and double clasps securely keep everything inside and have shown no signs of wear or tear in the 6 months I've had this bag. It isn't bulky, I can get away with keeping it as a small bag as my school prohibits backpacks. It's super easy to sling around my shoulder when I'm in a hurry, and the clasp to adjust the size of the sling is easy to adjust-unlike regular backpacks. Everything about this bag is simple, and yet so well thought out. I'm very excited to take this with me to college, I'm sure it'll be just as useful and trustworthy. I have a feeling I won't be buying bags from any other store in the future- timbuk2 really knows what they're doing.

            • Was this a gift?:
            • No
             
            5.0

            Love it!

            By Clara Cat

            From Iowa

            About Me: Comfort-Oriented, Practical

            Pros

            • Comfortable 
            • Durable 
            • Good Strap Length
            • High Quality
            • Lightweight 
            • Roomy 

            Cons

              Best Uses

              • Airplane travel 
              • Extended trips 
              • School

              Comments about Classic Messenger Bag:

              Love this bag! Used it for a month running around Europe and it was perfect. Going to keep using it as a school bag.

              • Was this a gift?:
              • No
               
              5.0

              Great Bag

              By Boston bound

              From Lynn, MA

              About Me: Classic, Modern, Practical, Stylish

              Pros

              • Attractive
              • Comfortable 
              • Durable 
              • Good Strap Length
              • High Quality
              • Lightweight 
              • Roomy 

              Cons

              • A Bit Difficult
              • Clip Fasteners

              Best Uses

              • Commuting
              • Office

              Comments about Classic Messenger Bag:

              The bag is spacious, versatile, and comfortable. It is also nice enough looking for business and sporty enough looking for leisure.

              • Was this a gift?:
              • Yes
               
              4.0

              Perfect for Weekend Getaways

              By Happy Hippie

              From Oakland, CA

              About Me: Comfort-Oriented, Practical

              Pros

              • Attractive
              • Comfortable 
              • Durable 
              • Good Strap Length
              • High Quality
              • Lightweight 
              • Roomy 

              Cons

                Best Uses

                • Airplane travel 
                • Day Trips
                • Extended trips 

                Comments about Classic Messenger Bag:

                I use this bag for weekend get-aways. I pack my clothes on one side, and I put my reading materials in the laptop pocket. It's ideal for a quick weekend jaunt. And it works great keeping my veggies organized when I go to the Farmer's Market. I love this bag!

                • Was this a gift?:
                • No
                 
                5.0

                I would recommend this bag to others

                By Jayson

                From Hong Kong

                About Me: Career, Modern, Practical

                Pros

                • Attractive
                • Comfortable 
                • Durable 
                • Good Strap Length
                • High Quality
                • Lightweight 
                • Roomy 

                Cons

                • Pad Cannot Remove

                Best Uses

                • Airplane travel 
                • Day Trips
                • Extended trips 
                • Office
                • School

                Comments about Classic Messenger Bag:

                The design is great, the material is tight.
                It is much better design and quality than those from Japan which cost >USD200

                • Was this a gift?:
                • No

                Displaying reviews 1-10

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