Command Backpack

Style # 392-3-1043

A dressed up security checking backpack for road warriors.

$ 129
148 Reviews

Selected Color Black/Red Devil - Polyester

  • Black/Red Devil - Polyester
  • Midway - Rip Lite Polyester
  • Surplus - 400D Coated Nylon
  • Nautical - 400D Coated Nylon
  • Jet Black - 400D Coated Nylon
  • Pike - Polyester
  • Black - Nylon
  • Currant
  • Nautical/Adobe
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  • OS
Device Fit Guide

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Dimensions

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External Dimensions

Size Width Top Width Bottom Width Height Depth Weight Volume Handle Drop
in cm in cm in cm in cm in cm lb kg cu in L in cm
OS 0.0 0.0 13.0 33.0 11.4 29.0 18.9 48.0 5.5 14.0 2.4 1.1 1,953 32.0 0.0 0.0

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How to Calculate True Dimensions

  • 1 - Measure your True Width: true width = Width + Depth
  • 2 - Measure your True Height: true height = Height + Depth
  • 3 - Compare your numbers to our numbers and voila! Your laptop has found a new home
Size Width True Width Height True Height Depth Will Your Laptop Fit?
in cm in cm in cm
OS 11.4 29.0 15.0 38.0 1.2 3.0 Yes. Your device will fit. No. Your device will not fit.

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Lifetime Warranty

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We've Got You Covered


Timbuk2's Lifetime Warranty

Timbuk2 products have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. Our warranty is valid only when the Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com or one of our brick-and-mortar retail stores) or through an Authorized Reseller.

We also embrace the wild, twisty ways of life. If there is a defect in the materials or workmanship we will repair  the bag at our discretion. Damages not covered are those resulting from abuse, normal wear and tear, accidential damage, and cosmetic damages that do not affect the functionality of the bag (such as scratches or stained fabrics). Any damage to, loss of the contents of a bag, loss of use, loss of time, or similar expenses are not covered. The lifetime warranty also does not include our apparel products, such as Timbuk2 t-shirts and hoodies.

Your Timbuk2 bag is sewn by hand and might contain some slight imperfections. Like Daniel Craig or Marilyn Monroe, the slight imperfections are what add character to an already awesome product.


Warranty & Repair FAQ

What is covered by the warranty?

 Manufacturing defects in materials and workmanship are covered, notwithstanding age. If there is a defect in the materials or workmanship we will repair the bag at our discretion. 
*If your product arrived defective from Timbuk2.com please email Customer Service and we'll move mountains to right your wrong.

What is not covered by the warranty?

Damages not covered are those resulting from abuse, normal wear and tear, cosmetic issues that do not affect the functionality of the bag, and accidental damage. Any damage to or loss of contents of a bag, loss of use, loss of time, or similar expenses are not covered.  Unless a product is designed and stated to be machine washable, washing bags in washing machines can result in damage not covered by our warranty.

Wear and tear is damage that naturally and inevitably occurs as a result of normal use. Regardless of how carefully you use, or how well you care for your bag, it will eventually begin to show age and wear. Usual wear and tear not covered by the lifetime warranty includes changes in color, abrasions, and general breakdown of materials over time.  Some examples of common wear and tear include color fading from sun exposure, worn elastic, and fabric wear, especially in high wear areas such as corners, reflective binding, worn velcro, and worn shoulder or back padding. Some examples of accidential damage are rips or cuts in fabric, animals chewing or clawing on our products, as well as damage arising from airline abuse such as bent or dented luggage handles or damaged/cracked wheels & bottomplates.

What products aren’t covered by your fabulous warranty?

Any headwear, apparel or footwear. Third party attachments and or devices like the Joey power packs or NiteIze blinky lights, or Blue bottle kit accessories like scales, grinders, or cups. Any other third party accessories sold by Timbuk2 but not bearing the Timbuk2 brand.  The items are generally warrantied by their respective manufacturers.

Need Replacement Parts?

We also offer replacement parts for many of those broken and missing reflectors, buckles and straps. You can find them here: Timbuk2 Replacement Parts

If you are unsure how to install your part, check out some of the part replacement guides we’ve created: Timbuk2 Part Replacement Guides

Don’t see your part on the site?  Contact Us and we will do our best to help you out.


 

Warranty & Repair Process

North America Warranty or Repair Claim Details

Step 1 - Please select the appropriate link and check out to start a repair claim:

     Please keep in mind that the repair fee payment is held as a pending authorization only - and will never be charged unless the damage or nature of the repair request is not covered under warranty and the bag can be repaired.

After checking out, you will receive an email with instructions and a form to print out. A repair number will be generated and will need to be included with the bag when you send it in for repairs. 


Step 2 - Send us the bag with the Repair number

Please send the bag to the address provided in the repair details email. Be sure to write your repair number on the outside of your package. We recommend using the least expensive shipping method that will provide you with a tracking number and insurance. Timbuk2 is not responsible for parcels lost in transit. Your repair fee covers the return shipping in the lower 48 United States.

  • Package up your bag, include a copy of the repair form with a description of the concern(s).
  • Write the repair number on the outside of the package  (W-XXXXXXX).

Please keep in mind that California State law requires that all items accepted for repair be freshly cleaned. You wouldn't want to dig through someone else's nasty, so help us provide a clean and safe environment for our employees. If we determine that your bag needs to be cleaned, we will return it to you without preforming the repair(s). We do not offer cleaning services. For more information on how to properly clean and maintain your awesome Timbuk2 bag, please see Bag Care.

Step 3 - Evaluation / Repair 

Once your item arrives, our repair team will be evaluate your claim within 7-10 business days and determine if the issues can be repaired and what is covered under the Lifetime Warranty.  Because pictures don't tell the whole story, and we want to give your claim the best possible evaluation, warranty assessemnts are only preformed in person once our repair team receives your bag.  

  •      If the claim issues are covered by the lifetime warranty, we will waive the authorization fee and repair your product. 
  •      If any repairable claim issues are not covered by the lifetime warranty, we will charge the authorization fee and repair your product.

Not sure your bag can be repaired, please contact us.

Outside of North America Warranty Repair?

If you purchased your bag outside of the USA and Canada, please contact us for local representatives that will offer you warranty services. Please provide your proof of purchase and the location for the bag when submitting your claim.  Should your bag require service in the USA, shipping to and from the USA for your Timbuk2 item are your responsibility.

Reviews (148)

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REVIEW SNAPSHOT®

by PowerReviews
Command Backpack
 
4.5

(based on 148 reviews)

Ratings Distribution

  • 5 Stars

     

    (98)

  • 4 Stars

     

    (34)

  • 3 Stars

     

    (10)

  • 2 Stars

     

    (6)

  • 1 Stars

     

    (0)

93%

of respondents would recommend this to a friend.

Pros

  • Stylish (123)
  • Lots of pockets and features (111)
  • Good protection (94)
  • Comfortable strap (93)
  • Rugged (64)

Cons

  • Not weatherproof (20)
  • Not enough pockets (13)
  • Uncomfortable strap (11)
  • Insufficient padding (6)

Best Uses

  • Travel (113)
  • Commuting (107)
  • School (51)
  • Light protection (33)
  • Heavy duty protection (16)
    • Reviewer Profile:
    • Practical (110), Stylish (56), Budget shopper (34), High-end shopper (19), Traveler (3)
    • Primary use:
    • Business (81), Personal (53)
    • Was this a gift?:
    • No (124), Yes (10)

Reviewed by 148 customers

Displaying reviews 1-10

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(1 of 1 customers found this review helpful)

 
5.0

Perfectly Designed Bag, just not rugged enough

By stevesanders

From Chicago, IL

About Me: Career, Classic, Comfort-Oriented, Practical

Verified Reviewer

Pros

  • Lots of Pockets
  • Perfect Layout
  • Stylish

Cons

  • Wears Out Easily

Best Uses

  • Commuting
  • Daily Use
  • Office
  • Traveling

Comments about Command Backpack:

I have had the Command backpack for over 2 year now and have used it as my day-to-day work back for commuting (transit and biking) and traveling. I have been very happy with the bag as it holds everything in the right and accessible place (tablet, laptop, passport, etc.) I made a mod to add a more accessible internal loop to carry keys and headphone cases which I had done with the uptown bag I had previous to this. The one negative I have found with the bag is that it has worn much more than the Uptown bag I had, I have large hole on the back padding and some of the lower seams are starting to open up. Overall I would recommend but it is not a rugged as a Tumi or other career bags.

  • Primary use:
  • Business
  • Was this a gift?:
  • No
 
5.0

Love it, its perfect for my needs

By Skipper

From Chicago

About Me: Practical

Verified Reviewer

Pros

  • Comfortable Strap
  • Good Protection
  • Stylish

Cons

    Best Uses

    • School

    Comments about Command Backpack:

    Like the access to my lap, works great. That's why I buy TIMBUK2...

    • Primary use:
    • Personal
    • Was this a gift?:
    • No
     
    5.0

    This Bag Commands Respect

    By Mark

    From Providence, RI

    About Me: High-End Shopper, Organizational Freak, Practical, Stylish

    Verified Reviewer

    Pros

    • Comfortable Strap
    • Good Protection
    • Lots Of Pockets And Features
    • Rugged
    • Stylish

    Cons

    • Mildly Waterproof

    Best Uses

    • Commuting
    • Travel
    • Work

    Comments about Command Backpack:

    I have been so excited about this purchase. This bag is awesome, has tons of organizational compartments, looks great, and is jam packed with features. It has definitely been the topic of conversation to many folks that have seen it in use. The comfort and capacity of what this bag offers is ideal for me. While this bag is 400D Coated Nylon, I don't feel confident that my belonging would be completely safe during a rainstorm. That to me is the only trade off with this bag which I did know ahead of time from purchasing, so I guess it's really not worth complaining about.

    • Primary use:
    • Business
    • Was this a gift?:
    • No

    (1 of 1 customers found this review helpful)

     
    5.0

    Perfect for the freelancer on the go.

    By Johnny Scotch

    From Portland, OR

    Verified Reviewer

    Pros

    • Comfortable Strap
    • Lots Of Pockets And Features
    • Rugged
    • Stylish

    Cons

      Best Uses

      • Commuting
      • School
      • Travel

      Comments about Command Backpack:

      It has been great for my travels. I do a lot of driving and flying and this helps me keep all my stuff accounted for and is comfortable to have strapped to my back.

      • Primary use:
      • Business
      • Was this a gift?:
      • Yes

      (1 of 1 customers found this review helpful)

       
      5.0

      Happy, Happy, Happy

      By Happy Camper

      From Los Angeles, CA

      About Me: Practical, Stylish

      Pros

      • Comfortable Strap
      • Good Protection
      • Lots Of Pockets And Features
      • Rugged
      • Stylish
      • Weatherproof

      Cons

      • None

      Best Uses

      • Commuting
      • Travel

      Comments about Command Backpack:

      This is the best, thoughtfully designed computer backpack. Thank you, Timbuk2 you've done it again.

      • Primary use:
      • Business
      • Was this a gift?:
      • No
       
      5.0

      Love!

      By FBinDC

      From Washington, DC

      About Me: Practical, Stylish

      Verified Reviewer

      Pros

      • Comfortable Strap
      • Lots Of Pockets And Features
      • Stylish

      Cons

        Best Uses

        • Commuting
        • School
        • Travel

        Comments about Command Backpack:

        I commute with this bag daily and it is great. It keeps its shape when full or empltt and does not get all saggy like a loaded diaper. Lots of pockets keep my things organized. Light to moderate rain are no problem - I have had no leaks. Just walked eight miles in Manhattan with a full pack and it was comfortable all day. Very happy with this bag!

        • Was this a gift?:
        • No
         
        4.0

        Solid bag with logs of features.

        By Mitch

        From Lancaster, PA

        About Me: Stylish

        Verified Reviewer

        Pros

        • Lots Of Pockets And Features
        • Stylish
        • Weatherproof

        Cons

          Best Uses

          • Commuting
          • Travel

          Comments about Command Backpack:

          I was looking for a bag which was a little more streamlined and stylish than your typical large black work backpack you see many carry...as I did for a few years.

          I was impressed with the gray finish on this and different compartments so I thought I'd give it a try. The demo videos posted on the site were very helpful in making my decision on which bag to choose.

          I did find it took a little bit to get used to the fit on my back...seemed a little higher than I was used to. But after using it for a week plus I can say I'm glad I found this bag and purchased it. I like the security of the laptop pocket being between your back and the front of the bag...so it has to be off for you to take it out. The slash/front pockets are useful for items which are frequently accessed, glasses, charger, keys, access cards. And the main pockets offer plenty of space for other items you may carry.

          Also glad to support an American company.

          • Primary use:
          • Business
          • Was this a gift?:
          • No

          (1 of 1 customers found this review helpful)

           
          5.0

          A great bag for the everyday coffee shop road warrior

          By JV

          From Bay Area, CA

          About Me: Bargain Hunter, Practical

          Verified Reviewer

          Pros

          • Comfortable Strap
          • Lots Of Pockets And Features

          Cons

          • Not Weatherproof

          Best Uses

          • Commuting
          • School
          • Travel

          Comments about Command Backpack:

          I use this every day, and it has not let up on me yet. I would have loved for it to have a similar rain protection in case we see any more here in California, but otherwise this works great and gets lots of envious stares

          • Primary use:
          • Business
          • Was this a gift?:
          • No
           
          5.0

          Best Packpack ever

          By Phil

          From Atlanta, GA

          About Me: Bargain Hunter, Practical, Stylish

          Verified Reviewer

          Pros

          • Comfortable Strap
          • Good Protection
          • Lots Of Pockets And Features
          • Rugged
          • Stylish
          • Weatherproof

          Cons

            Best Uses

            • Commuting
            • Heavy Duty Protection
            • Light Protection
            • School
            • Travel

            Comments about Command Backpack:

            Awesome for travel. Especially if you are on a short trip with just this bag. Fits great under seat on plane. Love the laptop section, very front pocket for keys/work id/bible, top pocket for sunglasses protection, big section for clothes/lunch. Great for commuting on train. My favorite bag ever. Definitely will buy more products!

            • Primary use:
            • Personal
            • Was this a gift?:
            • No
             
            5.0

            Excelent backpack

            By Ricardo

            From Medellin, Colombia

            About Me: High-End Shopper, Practical

            Verified Reviewer

            Pros

            • Comfortable Strap
            • Good Protection
            • Lots Of Pockets And Features
            • Stylish

            Cons

            • Not Weatherproof

            Best Uses

            • Commuting
            • Light Protection
            • School
            • Travel

            Comments about Command Backpack:

            It has a lot of space, it can accommodate you personal daily stuff and a laptop. Great for travel also, I can pack for a one or two day travel, with plenty space, also your tech.

            • Primary use:
            • Personal
            • Was this a gift?:
            • No

            Displaying reviews 1-10

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            Organization

            Front zip pocket for small bits

            Internal organizer for pens, phones, and other small stuff

            Large main compartment for books, jacket, and other carry-on essentials

            Tricot-lined floating pocket protects sunglasses or smartphone

            Fit

            Channeled airmesh ventilated back panel

            Custom-fit strap design for a truer, more comfortable fit

            Clever Extras

            Bottom compression straps for cinching

            Elasticized external side pocket for water bottle or U-lock

            On-strap bottle opener for party tricks and quick refreshment

            Reflective hits

            Reinforced grab handles on all sides for and easy heave ho

            Vista loop for attaching blinky bike lights

            Materials

            Custom Timbuk2 print liner

            Origin

            Imported

            Laptop/Tablet

            Fully padded laptop compartment lined with quilted tricot fabric; soft yet secure (fits up to 15" Macbook)

            Padded front pocket offers protection for iPad mini or other small electronics

            What's this all about?

            Inspired by our beloved Command Laptop Messenger, the Command Laptop Travel Backpack is our backpack solution for business travel. It's strategically placed external pockets provide access to your phone and cards in tight quarters, and its styling betrays the fact that you've just schlepped across the country. Business travel may not always be glamorous, but it shouldn't be so hard. The Command makes it that much easier.

            #timbuk2

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