Our elves are trying their best to make sure your gift arrives on time. If you live in the Continental US, order now to receive your order by 12/24. Please note that Custom is not included as it takes the elves 7-14 business days to build your Custom bag. You must select upgraded shipping at checkout.
Free economy shipping applies to standard shipping within the 48 contiguous United States. Merchandise total must exceed $75 after any coupons, promotions, or discounts are applied. Free shipping excludes some over-sized items such as the Bike Travel Case, Aviator Travel Backpack, Aviator Wheeled Backpack and Co-Pilot Luggage Roller, and is automatically applied at checkout on applicable items.
The recipient will be responsible for any duties and taxes at full price, including free gift with purchase, buy one get one free, and discount pricing. Duties and taxes will be due at time of delivery.
We ship via UPS. Shipping charges are determined by the subtotal of your order.
*Free Shipping Details
Free shipping applies to standard shipping within the 48 contiguous United States. Merchandise total must exceed $75 after any coupons, promotions, or discounts are applied. Free shipping excludes some over-sized items such as Bike Travel Case, Aviator Travel Backpack, Aviator Wheeled Backpack and Co-Pilot Luggage Roller where the shipping charge is $9.95. Free ground shipping on applicable items is applied automatically at checkout.
**Expedited Shipping Exclusions
Sorry, Co-Pilot Rolling Luggage cannot be expedited, as it's considered "over-sized" by UPS and the service is not offered.
Non-Custom bags process within 1-2 days before shipping. Custom bags may process within up to 7-14 business days. For more than 25 units, we can provide you with an estimate.
PO Boxes and APO/FPO Addresses
We ship via UPS and it only accepts shipments to a valid street address, which means that we do not deliver to P.O. Boxes, Army Post Office (APO) and Fleet Post Office (FPO).
Timbuk2 pays all applicable sales tax for orders shipped to addresses in the United States except for orders shipping to an address within California, Colorado and Washington states. However, all Gift Card and eGift Card orders are exempt from all sales tax!
Orders shipping to Hawaii arrive in 4 business days.
Orders shipping to Alaska arrive in 5 business days.
Timbuk2 pays all applicable sales tax for orders shipped to addresses in the United States except for orders shipping to an address within California and Washington. However, all Gift Card and eGift Card orders are exempt from all sales tax!
Where We Ship
Timbuk2 ships to all countries except The Russian Federation, Ghana, Nigeria, Iran, North Korea, Cuba and Malaysia.
International Taxes and Duties
International orders are subject to duties, customs, and value added taxes that aren't reflected in our prices. You will be responsible for paying these charges upon receipt of your order. We are required by law to disclose full value of the package contents and cannot alter this value. Check with your local Customs office for those charges. Some countries may charge an additional handling fee for delivery within that country.
Please note for our International Customers that there is a 5-unit limit per order and there is a 2-order limit going to any one address within the same calendar year. Timbuk2 reserves the right to cancel any order that it deems to be fraudulent or for resale purposes.
All replacement parts ship via United States Postal Service.
To learn more about returns, please visit our returns page.