Warranty Repair

Timbuk2 products have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. But we also embrace the wild, twisty ways of life. If there is a defect in the materials or workmanship of your Timbuk2 product (gasp!), you can file a claim by completing Timbuk2's warranty repair claim. If your product meets Timbuk2's warranty policy, we will repair your bag. If your Timbuk2 product is damaged during normal or abnormal adventure, you will not qualify for a warranty replacement, but you will have epic stories to tell your friends. See if you qualify for a Timbuk2 warranty repair and contact warranty@timbuk2.com.

Please note that we also have a handful of non-Timbuk2 manufactured products, such as Blue Bottle, all apparel, and Joey Charging Kits, included on the website. While we love these products and think they’re awesome, they’re not covered under our lifetime warranty.