Dolores Chiller Insert

Style # 867-4-2076

A cooler insert for classic messenger bags.

$ 50
8 Reviews

Selected Color Gunmetal - Nylon

  • Gunmetal - Nylon
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  • M
Fit Guide

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Dimensions

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External Dimensions

Size Width Top Width Bottom Width Height Depth Weight Volume Handle Drop
in cm in cm in cm in cm in cm lb kg cu in L in cm
M 16.5 42.0 0.0 0.0 0.0 0.0 9.6 24.5 5.5 14.0 1.8 0.8 1,343 22.0 0.0 0.0

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  • 2 - Measure your True Height: true height = Height + Depth
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Size Width True Width Height True Height Depth Will Your Laptop Fit?
in cm in cm in cm
M 0.0 0.0 0.0 0.0 0.0 0.0 Yes. Your device will fit. No. Your device will not fit.

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Lifetime Warranty

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We've Got You Covered


Timbuk2's Lifetime Warranty

Timbuk2 products have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. Our warranty is valid only when the Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com or one of our brick-and-mortar retail stores) or through an Authorized Reseller.

We also embrace the wild, twisty ways of life. If there is a defect in the materials or workmanship we will repair  the bag at our discretion. Damages not covered are those resulting from abuse, normal wear and tear, accidential damage, and cosmetic damages that do not affect the functionality of the bag (such as scratches or stained fabrics). Any damage to, loss of the contents of a bag, loss of use, loss of time, or similar expenses are not covered. The lifetime warranty also does not include our apparel products, such as Timbuk2 t-shirts and hoodies.

Your Timbuk2 bag is sewn by hand and might contain some slight imperfections. Like Daniel Craig or Marilyn Monroe, the slight imperfections are what add character to an already awesome product.


Warranty & Repair FAQ

What is covered by the warranty?

 Manufacturing defects in materials and workmanship are covered, notwithstanding age. If there is a defect in the materials or workmanship we will repair the bag at our discretion. 
*If your product arrived defective from Timbuk2.com please email Customer Service and we'll move mountains to right your wrong.

What is not covered by the warranty?

Damages not covered are those resulting from abuse, normal wear and tear, cosmetic issues that do not affect the functionality of the bag, and accidental damage. Any damage to or loss of contents of a bag, loss of use, loss of time, or similar expenses are not covered.  Unless a product is designed and stated to be machine washable, washing bags in washing machines can result in damage not covered by our warranty.

Wear and tear is damage that naturally and inevitably occurs as a result of normal use. Regardless of how carefully you use, or how well you care for your bag, it will eventually begin to show age and wear. Usual wear and tear not covered by the lifetime warranty includes changes in color, abrasions, and general breakdown of materials over time.  Some examples of common wear and tear include color fading from sun exposure, worn elastic, and fabric wear, especially in high wear areas such as corners, reflective binding, worn velcro, and worn shoulder or back padding. Some examples of accidential damage are rips or cuts in fabric, animals chewing or clawing on our products, as well as damage arising from airline abuse such as bent or dented luggage handles or damaged/cracked wheels & bottomplates.

What products aren’t covered by your fabulous warranty?

Any headwear, apparel or footwear. Third party attachments and or devices like the Joey power packs or NiteIze blinky lights, or Blue bottle kit accessories like scales, grinders, or cups. Any other third party accessories sold by Timbuk2 but not bearing the Timbuk2 brand.  The items are generally warrantied by their respective manufacturers.

Need Replacement Parts?

We also offer replacement parts for many of those broken and missing reflectors, buckles and straps. You can find them here: Timbuk2 Replacement Parts

If you are unsure how to install your part, check out some of the part replacement guides we’ve created: Timbuk2 Part Replacement Guides

Don’t see your part on the site?  Contact Us and we will do our best to help you out.


 

Warranty & Repair Process

North America Warranty or Repair Claim Details

Step 1 - Please select the appropriate link and check out to start a repair claim:

     Please keep in mind that the repair fee payment is held as a pending authorization only - and will never be charged unless the damage or nature of the repair request is not covered under warranty and the bag can be repaired.

After checking out, you will receive an email with instructions and a form to print out. A repair number will be generated and will need to be included with the bag when you send it in for repairs. 


Step 2 - Send us the bag with the Repair number

Please send the bag to the address provided in the repair details email. Be sure to write your repair number on the outside of your package. We recommend using the least expensive shipping method that will provide you with a tracking number and insurance. Timbuk2 is not responsible for parcels lost in transit. Your repair fee covers the return shipping in the lower 48 United States.

  • Package up your bag, include a copy of the repair form with a description of the concern(s).
  • Write the repair number on the outside of the package  (W-XXXXXXX).

Please keep in mind that California State law requires that all items accepted for repair be freshly cleaned. You wouldn't want to dig through someone else's nasty, so help us provide a clean and safe environment for our employees. If we determine that your bag needs to be cleaned, we will return it to you without preforming the repair(s). We do not offer cleaning services. For more information on how to properly clean and maintain your awesome Timbuk2 bag, please see Bag Care.

Step 3 - Evaluation / Repair 

Once your item arrives, our repair team will be evaluate your claim within 7-10 business days and determine if the issues can be repaired and what is covered under the Lifetime Warranty.  Because pictures don't tell the whole story, and we want to give your claim the best possible evaluation, warranty assessemnts are only preformed in person once our repair team receives your bag.  

  •      If the claim issues are covered by the lifetime warranty, we will waive the authorization fee and repair your product. 
  •      If any repairable claim issues are not covered by the lifetime warranty, we will charge the authorization fee and repair your product.

Not sure your bag can be repaired, please contact us.

Outside of North America Warranty Repair?

If you purchased your bag outside of the USA and Canada, please contact us for local representatives that will offer you warranty services. Please provide your proof of purchase and the location for the bag when submitting your claim.  Should your bag require service in the USA, shipping to and from the USA for your Timbuk2 item are your responsibility.

Reviews (8)

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REVIEW SNAPSHOT®

by PowerReviews
Dolores Chiller Insert
 
4.6

(based on 8 reviews)

Ratings Distribution

  • 5 Stars

     

    (6)

  • 4 Stars

     

    (1)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (0)

100%

of respondents would recommend this to a friend.

Pros

  • High quality (7)
  • Lightweight (4)

Cons

No Cons

Best Uses

  • Travel (4)
    • Reviewer Profile:
    • Practical (5), Career (3)
    • Primary use:
    • Personal (8)
    • Was this a gift?:
    • No (7)

Reviewed by 8 customers

Displaying reviews 1-8

Back to top

 
5.0

Seriously sweet addition to a Medium Messenger bag

By lawson

From Vina del Mar, Chile

About Me: Career, Comfort-Oriented, Practical

Verified Reviewer

Pros

  • High Quality
  • Lightweight

Cons

    Best Uses

    • Outdoors
    • Sports
    • Traveling

    Comments about Dolores Chiller Insert:

    We no longer needed our Stork Diaper bag (basically a medium classic messenger bag with extra pockets) and upgraded it to our picnic bag. This insert fits perfectly and is of really good quality. Makes a great easy to use cooler bag to take to parks and the beach. The critical different is that it offers the same great carry system that all the messenger bags share which no other cooler bag offers. You can also pull it out and toss in the car and still use the messenger bag for some shopping so you're not coupled to a single use item. Only con is that when in the bag the zipper can sometimes be a little difficult but overall that is a solid upgrade to the bag and I highly recommend if it fits your lifestyle!

    • Primary use:
    • Personal
    • Was this a gift?:
    • No
     
    5.0

    Greatest thing since slice bread!

    By Patrick

    From Bellingham, WA

    Verified Reviewer

    Pros

    • High Quality

    Cons

      Best Uses

        Comments about Dolores Chiller Insert:

        I use my cooler insert for beach trips. I now don't need to bring a bag and cooler!

        • Primary use:
        • Personal
        • Was this a gift?:
        • No
         
        5.0

        Love it!

        By Leo

        From Fayetteville, ar

        About Me: Career, Classic, Practical

        Verified Reviewer

        Pros

        • High Quality
        • Lightweight

        Cons

          Best Uses

          • Commuting
          • Sports
          • Traveling

          Comments about Dolores Chiller Insert:

          This is great for 12 cans and some waters on a hot day. I really like it.

          • Primary use:
          • Personal
          • Was this a gift?:
          • No
           
          5.0

          Nice!

          By Staz

          From Eugene, OR

          Verified Reviewer

          Pros

          • High Quality

          Cons

            Best Uses

              Comments about Dolores Chiller Insert:

              Fits my messenger bag perfectly and slips out when not needed.

              • Primary use:
              • Personal
              • Was this a gift?:
              • No
               
              3.0

              fully functional

              By D cyclist and hiker

              From Southern Japan

              Verified Reviewer

              Pros

              • High Quality

              Cons

                Best Uses

                  Comments about Dolores Chiller Insert:

                  Have been using it for bicycle shopping - fits nicely into large pannier or medium sized back pack. Also fits well on the floor of the car between feet for easy access - alcohol-free- drinks on the road.

                  Well constructed, good shape and easy to open/close. Insulation/padding protects food/ bottles well. Compresses reasonable well.

                  Cons: as other review noted; properly seal up your ice because the bag will leak around the zippers.
                  Exterior gets a touch stained looking.

                  Likely be a regular travel and commute companion.

                  • Primary use:
                  • Personal
                  • Was this a gift?:
                  • No

                  (2 of 2 customers found this review helpful)

                   
                  5.0

                  Great purchase!

                  By Chicagoan

                  From Chicago, il

                  About Me: Practical

                  Pros

                  • High Quality

                  Cons

                    Best Uses

                    • Traveling

                    Comments about Dolores Chiller Insert:

                    Great on the go cooler.

                    • Primary use:
                    • Personal
                    • Was this a gift?:
                    • Yes

                    (6 of 6 customers found this review helpful)

                     
                    5.0

                    Great value and utility

                    By Ricardo the Roadie

                    From Charlotte NC

                    About Me: Career, Practical, Streamlined

                    Verified Reviewer

                    Pros

                    • High Quality
                    • Lightweight
                    • Makes Messenger Bag Cool
                    • No Need For Another Bag

                    Cons

                    • Wish It Clipped In

                    Best Uses

                    • Cool Cooler
                    • Fun

                    Comments about Dolores Chiller Insert:

                    This product is a GREAT way to make your messenger bag into a cooler without having to buy another bag! It fits perfectly into my classic messenger, so I can cruise in style to a friend's house with chilled beverages. One less bag means less clutter and more cash for fun. One note - put your ice in ziploc bags to avoid drippage.

                    • Primary use:
                    • Personal
                    • Was this a gift?:
                    • No

                    (5 of 5 customers found this review helpful)

                     
                    4.0

                    OMG that's just incredible!

                    By ayman

                    From San Francisco, CA

                    About Me: Modern, Practical

                    Verified Reviewer

                    Pros

                    • Lightweight

                    Cons

                      Best Uses

                      • Running Errands
                      • Traveling

                      Comments about Dolores Chiller Insert:

                      Ok, this thing is great! Held ice as ice with minimal melting for hours...like 4 hours or more. I packed oysters and ice in it to take home to eat. Fantastic!

                      The only beef I have is it should have a water tight zipper. It's not a super big deal but is the only thing it really should have.

                      That said, it's great! Between it and the camera insert, I can turn my Timbuk2 into just about anything!

                      • Primary use:
                      • Personal
                      • Was this a gift?:
                      • No

                      Displaying reviews 1-8

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                      Organization

                      Fully insulated interior to keep your cold stuff cold or your hot stuff hot

                      Secure zipper closure for easy in and out

                      Clever Extras

                      Designed to fit inside the Timbuk2 Classic Messenger Bag

                      Materials

                      TPU liner for easy cleaning and keeping the elements out

                      Origin

                      Imported

                      What's this all about?

                      Our most refreshing accessory, the Chiller Cooler Insert is a fully insulated waterproof cooler that fits into medium Classic Messenger Bags. Your daily commute or picnic in the park will never be the same. Remember to drink responsibly when chilling with a laptop messenger; laptops and ice don't mix.

                      #timbuk2

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