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Warranty Repair

Timbuk2 products have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. But we also embrace the wild, twisty ways of life. If there is a defect in the materials or workmanship of your Timbuk2 product (gasp!), you can file a claim by completing Timbuk2's warranty repair claim . If your product meets Timbuk2's warranty policy, we will repair your bag. If your Timbuk2 product is damaged during normal or abnormal adventure, you will not qualify for a warranty replacement, but you will have epic stories to tell your friends. See if you qualify for a Timbuk2 warranty repair claim here and say hello to your Timbuk2 product for us.

Please note that we also have a handful of non-Timbuk2 manufactured products, such as Blue Bottle, all apparel, and Joey Charging Kits, included on the website. While we love these products and think they’re awesome, they’re not covered under our lifetime warranty.

Reviews (16)

REVIEW SNAPSHOT®

by PowerReviews
Express Shoulder Bag
 
4.3

(based on 16 reviews)

Ratings Distribution

  • 5 Stars

     

    (10)

  • 4 Stars

     

    (3)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (1)

87%

of respondents would recommend this to a friend.

Pros

  • Good organization (13)
  • Good strap length (12)
  • High quality (12)
  • Easy access (11)
  • Attractive (10)

Cons

  • Poor quality (3)

Best Uses

  • Commuting (11)
  • Shopping (9)
  • Travel (9)
  • Office (7)
  • Date night / night out (5)
    • Reviewer Profile:
    • Comfort-oriented (10), Practical (10), Career (5), Classic style (5), Stylish (5)
    • Was this a gift?:
    • No (13)

Reviewed by 16 customers

Sort by

Displaying reviews 1-10

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(2 of 2 customers found this review helpful)

 
3.0

Great but don't buy gray!

By Calpolyrtrh

From San diego

About Me: Comfort-Oriented

Verified Reviewer

Pros

  • Easy Access
  • Enough Compartments
  • Good Organization
  • Good Strap Length

Cons

  • Color Not As Expected
  • Poor Quality

Best Uses

  • Shopping
  • Traveling

Comments about Express Shoulder Bag:

Love the bag but the gray color picks up staining from jeans and can't be washed out. Looked awful within a week! So disappointed.

  • Was this a gift?:
  • No
 
5.0

At Last!

By AluraStar

From Ellsworth, ME

About Me: Awesome, Career, Classic, Comfort-Oriented, Modern, Practical, Stylish

Verified Reviewer

Pros

  • Attractive
  • Easy Access
  • Enough Compartments
  • Good Organization
  • Good Strap Length
  • Great Color
  • High Quality
  • PERFECT

Cons

    Best Uses

    • Commuting
    • Computer
    • Kindle
    • Shopping
    • Traveling

    Comments about Express Shoulder Bag:

    After years of searching (I'm 63!) and a closet full of pocketbooks I couldn't use I have finally found The One! It's perfect in every way. So pretty and practical too, not to forget my Kindle Fire HD 7 2014 fits in it! The lining is beautiful too. This is the only pocketbook for me forever no matter the cost! Hey there is the lifetime warranty anyway. Thanks so much Timbuk2! HIGHLY RECOMMENDED!

    • Was this a gift?:
    • No
     
    5.0

    Perfect Choice

    By JSmith - hard to please

    From Shreveport, LA

    About Me: Career, Classic, Comfort-Oriented, Practical, Stylish

    Pros

    • Attractive
    • Better than expected
    • Easy Access
    • Enough Compartments
    • Good Organization
    • Good Strap Length
    • Great Color
    • High Quality

    Cons

      Best Uses

      • Commuting
      • Date Night / Night Out
      • Office
      • Shopping
      • Traveling

      Comments about Express Shoulder Bag:

      Best purse

      • Was this a gift?:
      • No

      (1 of 1 customers found this review helpful)

       
      4.0

      It's a nice bag for everyday use

      By Arlene

      From Wilton, CT

      About Me: Practical

      Pros

      • Easy Access
      • Enough Compartments
      • Good Organization
      • Good Strap Length
      • High Quality
      • Just Wish Not Velcro
      • Zipper Will Be Nicer

      Cons

      • Scarve Stick To Velcro

      Best Uses

      • Commuting

      Comments about Express Shoulder Bag:

      I wish instead of velcro use a zipper. My scarve and hat are always caught with the velcro and the wool just start to loose its shape.

      • Was this a gift?:
      • No
       
      5.0

      shoulder bag

      By dz

      From Nashville, TN

      About Me: Career, Comfort-Oriented, Modern, Practical, Stylish

      Pros

      • Attractive
      • Good Organization
      • Good Strap Length
      • High Quality

      Cons

        Best Uses

        • Commuting
        • Office
        • Traveling

        Comments about Express Shoulder Bag:

        Good value

        • Was this a gift?:
        • Yes

        (1 of 1 customers found this review helpful)

         
        4.0

        Great for Every Day

        By Leona

        From Spokane Valley, WA

        About Me: Career, Classic, Comfort-Oriented, Practical

        Verified Reviewer

        Pros

        • Attractive
        • Easy Access
        • Enough Compartments
        • Good Organization
        • Good Strap Length
        • Great Color
        • High Quality

        Cons

          Best Uses

          • Commuting
          • Office
          • Shopping

          Comments about Express Shoulder Bag:

          Holds everything I need it to, i.e... wallet, sun glasses, flashlight, essentials bag (band aids, safety pins, chap stick, asprin, and all the stuff mom's normally carry), coupons, etc. My cell phone and keys are easily accessible but secure and won't fall out. Great every day bag.

          • Was this a gift?:
          • No
           
          5.0

          In love!

          By Sarah swims

          From Springfield, Mo

          Pros

          • Attractive
          • Easy Access
          • Enough Compartments
          • Good Organization
          • Good Strap Length
          • Great Color
          • High Quality

          Cons

            Best Uses

            • Commuting
            • Date Night / Night Out
            • Office
            • Shopping
            • Traveling

            Comments about Express Shoulder Bag:

            Durable, cute, comfortable, spacious. Will purchase again.

            • Was this a gift?:
            • No
             
            5.0

            Did not expect to fall in love

            By Webs

            From Las Vegas, NV

            About Me: Career, Classic, Comfort-Oriented, Modern, Practical, Stylish

            Verified Reviewer

            Pros

            • Easy Access
            • Enough Compartments
            • Good Organization
            • Good Strap Length
            • High Quality

            Cons

              Best Uses

              • Commuting
              • Date Night / Night Out
              • Office
              • Shopping
              • Traveling

              Comments about Express Shoulder Bag:

              I am a pretty simple person. I don't like clutter but I do like to be prepared and keep my junk organized. I like my phone and keys (which I lose like it's my job) to be easily accessible. This bag does all those things. The outside pocket makes my things accessible because it's not too deep but deep enough to accommodate my needs. It has a zipper so I can secure my things as I'm accident and loss prone. The strap to secure my keys is long enough I can attach my keys and keep them housed in said outside pocket. I love the water bottle holder. It's the perfect size for a 16.9 oz bottle of water. The inside zipper and under flap outer pockets are great too. It's the ideal size for me to hold enough without being too bulky. I LOVE LOVE LOVE this bag.

              • Was this a gift?:
              • No
               
              5.0

              Liked it so much I bought a second one

              By RJ

              From Busan, Korea

              About Me: Comfort-Oriented, Practical

              Verified Reviewer

              Pros

              • Attractive
              • Easy Access
              • Good Strap Length
              • Great Color
              • High Quality

              Cons

                Best Uses

                • Commuting
                • Shopping
                • Traveling

                Comments about Express Shoulder Bag:

                This bag is more comfortable to carry than other similar bags I've owned. Even when it's crammed full (and it holds a deceptively large amount of stuff for its size... on a trip this weekend 2 books, 2 wallets, a water bottle, a camera, toiletries, tissues, hair stuff and snacks) it still feels very light and compact. If I could build this myself I would add zippers or Velcro to the inside front pockets as they're not very secure and a grab handle to the top for when I don't want to use the shoulder strap, but these are small complaints. I liked it enough as is to order a second one.

                (2 of 2 customers found this review helpful)

                 
                1.0

                Package sent to me in bad condition

                By Steven

                From La ca

                Pros

                  Cons

                  • Poor Quality

                  Best Uses

                    Comments about Express Shoulder Bag:

                    As headline, the one sent to me is not clean, seems stored for long time in bad condition. I'be returned .

                    • Was this a gift?:
                    • No

                    Displaying reviews 1-10

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