Contact Us

For comments, general inquiries, etc., visit our feedback page. We welcome your feedback, and we are happy to forward all comments and suggestions to the appropriate Timbuk2 team member!

Mailing address
Timbuk2 World Headquarters is located in San Francisco’s Mission district:
583 Shotwell Street
San Francisco, CA 94110 USA

Email Us
Have a questions about your order or just have something to say? Click here to send us a note and our service heroes reply within one business day.

Call Us
To place an order or ask questions regarding an existing order, call us toll free (within the USA) at 1-800-865-2513. Outside of the US please call 415-252-4300.

Customer Care Hours of Operation:
Monday through Friday 9am-5pm PST. We’re closed on weekends and most US Holidays.

Timbuk2 Email Newsletter
Want to receive information on special offers, product releases and unexpected things? Register for Timbuk2′s email list Sign up here.

Sponsorship
Want Timbuk2 to support your world-changing event or charity? Learn how to make it happen here.

PR
Interested in public relations and Timbuk2 in the press? Email pr@timbuk2.com and PR team will follow-up.

Corporate Sales Inquires
Want to place an order for Timbuk2 products emblazoned with your team or event logo? Learn about our Corporate Sales program here.

Retail & Dealer Inquires
If you’re interested in becoming a Timbuk2 dealer, or need to place an order please contact us at: 888-TIMBUK2

International Sales Inquires
If you’re outside of the United States and interested in becoming a Timbuk2 dealer or distributor, send us a note at internationalsales@timbuk2.com