Contact Us

Excited, confused, just need to talk? Connect with us however it best suits you.


Got a question? Feel more comfortable writing it out? Click here to send us a note and our service heroes reply within one business day.



To place an order or ask questions regarding an existing order, call us toll-free (within the USA) at 1-800-865-2513 . Outside of the US please call +1 415-252-4300.

Customer Care Hours of Operation

Monday through Friday 8:30am-5pm PST. We're closed on weekends and most US Holidays.

Mailing Address

583 Shotwell Street
San Francisco, CA 94110 USA

Need Custom Fabric Swatches?

If you would like to see these fabrics in the flesh you can order up to five free swatches by calling us at 1-800-865-2513 or sending an email to


Want Timbuk2 to support your world-changing event or charity? Learn how to make it happen here.


Interested in public relations and Timbuk2 in the press? Email and our PR team will follow-up.

Corporate Sales Inquires

Want to place an order for Timbuk2 products emblazoned with your team or event logo? Learn about our Corporate Sales program here.

Retail & Dealer Inquires

If you're interested in becoming a Timbuk2 dealer, or need to place an order please contact us at:888-TIMBUK2

International Sales Inquires

If you're outside of the United States and interested in becoming a Timbuk2 dealer or distributor, send us a note at