Contact Us

Excited, confused, just need to talk? You found the right spot! Connect with us however it best suits you.

Text Us

We can be texted questions and pictures to phone number (415) 909-3399.


Got a question? Feel more comfortable writing it out? Click here to send us a note and our service heroes reply within one business day.

Corporate Sales Inquires

Want to place an order for Timbuk2 products emblazoned with your team or event logo? Learn about our Corporate Sales program here.

Retail & Dealer Inquires

If you're interested in becoming a Timbuk2 dealer, or need to place an order please contact us at: 888-TIMBUK2

International Sales Inquires

If you're outside of the United States and interested in becoming a Timbuk2 dealer or distributor, send us a note at


Want Timbuk2 to support your world-changing event or charity? Learn how to make it happen here.


Interested in public relations and Timbuk2 in the press? Email and our PR team will follow-up.


To place an order or ask questions regarding an existing order, call us toll-free (within the USA& Canada) at 1-800-865-2513 . Outside of the USA/Canada please call +1 415-252-4300.

Our office is open Monday through Friday 8:30am-5pm PST. We're closed on weekends and most US Holidays.

Need Custom Fabric Swatches?

If you would like to see these fabrics in the flesh you can order up to five free swatches by calling us at 1-800-865-2513 or sending an email to


Corporate Mailing Address - Not for Product Returns

583 Shotwell Street
San Francisco, CA 94110 USA