Shipping Rates and Promotional Information

Free US Shipping Promotion

Free economy shipping applies to standard shipping within the 48 contiguous United States. Free shipping excludes some over-sized items such as Co-Pilot Luggage Roller, Aviator Travel Backpack, Quest Rolling Duffle and spare/replacement parts, as well as bulk orders exceeding 24 units. Offer is automatically applied at checkout on applicable items. Offer subject to change without notice.

Limited Time Custom Sale

30% Off All Custom Products, Prices As Marked. ​Expires 7/21/2017 at 11:59PM PST. No adjustments to prior purchases. Not valid for bulk orders. Cannot be combined with any other offers.

End of Season Sale

Prices as marked. Expires 7/31/2017 at 11:59 PM PST. No adjustments to prior purchases. Not valid for bulk orders. Cannot be combined with any other offers.


Choose Your Shipping Destination to View Rates


  • Continental US

  • Alaska and Hawaii

  • International

  • Replacement Parts
 

We ship via UPS. Economy shipping and replacment parts also use USPS. Shipping charges are determined by the subtotal of your order.


Continental US

Shipping Method Processing Transit Order Total Shipping Cost
Economy Shipping

Custom Bags: 7-14 Business Days

Non-Custom Bags: 1-2 Business Days

3-6 Days $0.00 and up FREE*
Ground Shipping

Custom Bags: 7-14 Business Days

Non-Custom Bags: 1-2 Business Days

3-5 Days $0.01 and up $9.95
2-Day Shipping**

Custom Bags: 7-14 Business Days

Non-Custom Bags: 1-2 Business Days

2 Days $0.00 — $75.00 $17.90
$75.01 and up $21.90
Next Day Shipping**

Custom Bags: 7-14 Business Days

Non-Custom Bags: 1 Business Day

1 Day $0.00 to $75.00 $21.90
$75.01 and up $25.90

*Free Shipping Details
Free shipping applies to standard shipping within the 48 contiguous United States. Free shipping excludes some over-sized items such as Co-Pilot Luggage Roller, Aviator Travel Backpack, Quest Rolling Duffle, parts, as well as bulk orders of exceeding 24 units. Offer is automatically applied at checkout on applicable items. Offer subject to change without notice.

Please note that all over-sized items carry a $9.95 shipping charge. Multiple over-sized items in one order will result in multiple shipping charges.

**Expedited Shipping Exclusions
Sorry, over-sized items cannot be expedited, as it's considered "over-sized" by UPS and the service is not offered.

*Processing Details
Non-Custom bags process within 1-2 business days before shipping. Custom bags typically processes within 7-14 business days, as they are made to order. For more than 15 units, we will provide you with a delivery estimate.

PO Boxes and APO/FPO Addresses
We ship via UPS and it only accepts shipments to a valid street address, which means that we do not deliver to P.O. Boxes, Army Post Office (APO), Fleet Post Office (FPO), or Diplomatic Post Office (DPO).

Sales Tax
No sales tax is calculated in states in which we do not have business operations. However, all Gift Card and eGift Card orders are exempt from all sales tax!


Alaska, Hawaii & Puerto Rico

Order Total Shipping Cost
$0.00 — $74.99 $9.95
$75.00 — $124.99 $13.95
$125.00 — $199.99 $17.95
$200.00 — $274.99 $21.95
$275.00 and up $24.99

Hawaii, Alaska & Puerto Rico
Orders shipping to Hawaii, Alaska & Puerto Rico typically arrive in 2 business days from ship date.

Sales Tax
No sales tax is calculated in states in which we do not have business operations. However, all Gift Card and eGift Card orders are exempt from all sales tax!


International

Shipping Method Base Price Additional Cost per Bag Estimated Business Days in Transit
UPS International Expedited $35.00 $5.00 5-8 Days
UPS International Express $75.00 $5.00 3-5 Days

Canada

Shipping Method Base Price Additional Cost per Bag Estimated Business Days in Transit
UPS Canadian International Expedited $35.00 $5.00 3-6 Days
UPS International Express $75.00 $5.00 3-5 Days
 

Where We Ship
Timbuk2 ships to all countries except The Russian Federation, Ghana, Nigeria, Iran, North Korea, Cuba and Malaysia.

International Taxes and Duties
International orders are subject to duties, customs, and value added taxes that aren't reflected in our prices. The recipient will be responsible for paying these charges upon receipt of your order, at full price, including free gifts with purchase, buy one get one free items, and discounted pricing. We are required by law to disclose full value of the package contents and cannot alter this value. Check with your local customs office for those charges. Some countries may be assessed an additional handling fee for brokering these payments prior to delivery within that country.

Order Limit
Please note for our International Customers that there is a 5-unit limit per order and there is a 2-order limit going to any one address within the same calendar year. Timbuk2 reserves the right to cancel any order that it deems to be fraudulent or for resale purposes.


Replacement Parts

Location First Piece Each Additional Piece Estimated Business Days in Transit
Within US $2.50 $0.50 3-6 Business Days
Outside US $7.00 $1.00 7-14 Business Days

Shipment Method
All replacement parts ship via United States Postal Service from our San Francisco Factory. Parts will ship with custom items when ordered together, but will ship separate when ordered in conjunction with ready made items.

To learn more about returns, please visit our returns page.