Gift Card

Style # GIFT75

A messenger bag-shaped gift card that says "I love you THIS much".

Rated 4.75 out of 5 stars
of respondents would recommend this to a friend
  • $50
  • $75
  • $100
  • $150
  • $200
  • $250
  • $300

Send the eGift Card right away or up to 90 days in the future.

$ 75

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Lifetime Warranty

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We've Got You Covered


Timbuk2's Lifetime Warranty

Timbuk2 products have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. Our warranty is valid only when the Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com or one of our brick-and-mortar retail stores) or through an Authorized Reseller.

We also embrace the wild, twisty ways of life. If there is a defect in the materials or workmanship we will repair  the bag at our discretion. Damages not covered are those resulting from abuse, normal wear and tear, accidential damage, and cosmetic damages that do not affect the functionality of the bag (such as scratches or stained fabrics). Any damage to, loss of the contents of a bag, loss of use, loss of time, or similar expenses are not covered. The lifetime warranty also does not include our apparel products, such as Timbuk2 t-shirts and hoodies.

Your Timbuk2 bag is sewn by hand and might contain some slight imperfections. Like Daniel Craig or Marilyn Monroe, the slight imperfections are what add character to an already awesome product.


Warranty & Repair FAQ

What is covered by the warranty?

 Manufacturing defects in materials and workmanship are covered, notwithstanding age. If there is a defect in the materials or workmanship we will repair the bag at our discretion. 
*If your product arrived defective from Timbuk2.com please email Customer Service and we'll move mountains to right your wrong.

What is not covered by the warranty?

Damages not covered are those resulting from abuse, normal wear and tear, cosmetic issues that do not affect the functionality of the bag, and accidental damage. Any damage to or loss of contents of a bag, loss of use, loss of time, or similar expenses are not covered.  Unless a product is designed and stated to be machine washable, washing bags in washing machines can result in damage not covered by our warranty.

Wear and tear is damage that naturally and inevitably occurs as a result of normal use. Regardless of how carefully you use, or how well you care for your bag, it will eventually begin to show age and wear. Usual wear and tear not covered by the lifetime warranty includes changes in color, abrasions, and general breakdown of materials over time.  Some examples of common wear and tear include color fading from sun exposure, worn elastic, and fabric wear, especially in high wear areas such as corners, reflective binding, worn velcro, and worn shoulder or back padding. Some examples of accidential damage are rips or cuts in fabric, animals chewing or clawing on our products, as well as damage arising from airline abuse such as bent or dented luggage handles or damaged/cracked wheels & bottomplates.

What products aren’t covered by your fabulous warranty?

Any headwear, apparel or footwear. Third party attachments and or devices like the Joey power packs or NiteIze blinky lights, or Blue bottle kit accessories like scales, grinders, or cups. Any other third party accessories sold by Timbuk2 but not bearing the Timbuk2 brand.  The items are generally warrantied by their respective manufacturers.

Need Replacement Parts?

We also offer replacement parts for many of those broken and missing reflectors, buckles and straps. You can find them here: Timbuk2 Replacement Parts

If you are unsure how to install your part, check out some of the part replacement guides we’ve created: Timbuk2 Part Replacement Guides

Don’t see your part on the site?  Contact Us and we will do our best to help you out.


 

Warranty & Repair Process

North America Warranty or Repair Claim Details

Step 1 - Please select the appropriate link and check out to start a repair claim:

     Please keep in mind that the repair fee payment is held as a pending authorization only - and will never be charged unless the damage or nature of the repair request is not covered under warranty and the bag can be repaired.

After checking out, you will receive an email with instructions and a form to print out. A repair number will be generated and will need to be included with the bag when you send it in for repairs. 


Step 2 - Send us the bag with the Repair number

Please send the bag to the address provided in the repair details email. Be sure to write your repair number on the outside of your package. We recommend using the least expensive shipping method that will provide you with a tracking number and insurance. Timbuk2 is not responsible for parcels lost in transit. Your repair fee covers the return shipping in the lower 48 United States.

  • Package up your bag, include a copy of the repair form with a description of the concern(s).
  • Write the repair number on the outside of the package  (W-XXXXXXX).

Please keep in mind that California State law requires that all items accepted for repair be freshly cleaned. You wouldn't want to dig through someone else's nasty, so help us provide a clean and safe environment for our employees. If we determine that your bag needs to be cleaned, we will return it to you without preforming the repair(s). We do not offer cleaning services. For more information on how to properly clean and maintain your awesome Timbuk2 bag, please see Bag Care.

Step 3 - Evaluation / Repair 

Once your item arrives, our repair team will be evaluate your claim within 7-10 business days and determine if the issues can be repaired and what is covered under the Lifetime Warranty.  Because pictures don't tell the whole story, and we want to give your claim the best possible evaluation, warranty assessemnts are only preformed in person once our repair team receives your bag.  

  •      If the claim issues are covered by the lifetime warranty, we will waive the authorization fee and repair your product. 
  •      If any repairable claim issues are not covered by the lifetime warranty, we will charge the authorization fee and repair your product.

Not sure your bag can be repaired, please contact us.

Outside of North America Warranty Repair?

If you purchased your bag outside of the USA and Canada, please contact us for local representatives that will offer you warranty services. Please provide your proof of purchase and the location for the bag when submitting your claim.  Should your bag require service in the USA, shipping to and from the USA for your Timbuk2 item are your responsibility.

Clever Extras

Gift message optional.

Available in seven different gift card values.

Free standard shipping to the Continental US; upgraded shipping available.

What's this all about?

Be number one. Our mini messenger bag shaped gift card in matching mini envelope will move you to the top of the friend/more than friends list. And it's easy to give. Select the gift card amount, write a memorable gift message, click "Place my order" and wait for your lucky, ecstatic friend/more than friend to praise your mad gifting skillz. Available in seven price points, our Gift Card ships free of charge to anywhere in the Continental United States (fine print: within the 48 continental United States and excludes Alaska and Hawaii).

Reviews (0)

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Review Snapshot

by PowerReviews

Rated 4.75 out of 5 stars
of respondents would recommend this to a friend

Ratings Distribution

  • 5 Stars

    7

  • 4 Stars

    0

  • 3 Stars

    1

  • 2 Stars

    0

  • 1 Star

    0

Pros

2Stylish
1Great looking gift card
1Easy to do business with
1Fast delivery
1Patient customer service

Cons

2None
1Got lost in the mail
Best Uses
1Christmas GIft
1Commuting
1Daily Use
1School
Describe Yourself
1Practical
1Timbuk2 Geek
1Modern
1Stylish
Primary use
6Personal
Was this a gift?
7Yes

Reviewed by 8 customers

Rated 5 out of 5 stars

Super easy

My nephew loved this gift card ! I have owned a Timbuktu messenger bag for years and love mine- and I know he will love the one he picks out.

Bottom Line Yes, I would recommend to a friend

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Rated 5 out of 5 stars

IMPRESSIVE Customer Service!!!

This year I decided to give everyone on our Christmas list a Timbuk2 gift card after my husband and daughters designed their own bags last year. I ended up ordering 11 gift cards - with differing amounts and to several different addresses. I ordered in batches - over several days. After the second order or so, I received a PERSONAL phone call from Timbuk2. They wanted to verify that I was the one making all the orders and that someone wasn't just using my credit card. I noticed from my caller id that they tried calling several times over two days, before I was home and picked up the phone. I was so impressed with their perseverance and that they took the time to follow up on something that looked suspicious. And...everyone who received a gift card is having a ball designing and ordering their own bags! Thanks Timbuk2!

Bottom Line Yes, I would recommend to a friend

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Rated 5 out of 5 stars

Best way to gift a custom bag

I wanted to get a custom commute messenger for my husband, but quickly realized he'd probably appreciate his own color picks more than mine. :) The gift card was a great way to go. (He did, in fact, end up with a bag that I would not have designed.)

Bottom Line Yes, I would recommend to a friend

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Rated 3 out of 5 stars

A long road, for a gift card

I bought this for my wife for Mother's Day - but by Thursday the week before Mother's Day, no show (I ordered on 4/30). I called and found that you guys were using a new shipping system that was not working out. A little strange for a gift card I thought but whatever. Customer service overnighted me the card to receive it on Friday. It came in time, but it was close.

Bottom Line Yes, I would recommend to a friend

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Rated 5 out of 5 stars

Love is just a bag away

I bought a gift certificate for my niece for Christmas. The Timbuk2 website glitched and forced me to purchase overnight delivery under the guise that it was going to be free. I was suspicious but I was in a hurry and there were no other choices, so I picked the overnight delivery choice. Well, then I was charged $21 for delivery! I sent an email to let them know what happened and received a great response the next day apologizing for the problem and refunding me the $21. What a great company. Is there a way to clone this company and have all companies be like this?

Bottom Line Yes, I would recommend to a friend

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Rated 5 out of 5 stars

Good Experience

I bought a gift card and the transaction was easy to complete on the web site, the response was quick and the card arrived quickly. Excellent service.

Bottom Line Yes, I would recommend to a friend

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Rated 5 out of 5 stars

Excellent customer service

I only bought the gift card, but the woman I spoke to was very patient with me and very helpful. I received the card in 2 days as promised.

Bottom Line Yes, I would recommend to a friend

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Rated 5 out of 5 stars

Great looking gift card!

LOVED the gift card once I received it.......it visited a number of states before it got to Montana!! ;D) On the positive side, the visits didn't wear it out a bit!!! ;P

Bottom Line Yes, I would recommend to a friend

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