Great look and addition to my bike, just wish it would fit properly.
|Size||Width||Top Width||Bottom Width||Height||Depth||Weight||Volume||Handle Drop|
|Size||Width True Width||Height True Height||Depth||Will Your Laptop Fit?|
|S||0.0||0.0||0.0||0.0||0.0||0.0||Yes. Your device will fit. No. Your device will not fit.|
Timbuk2 products have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. Our warranty is valid only when the Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com or one of our brick-and-mortar retail stores) or through an Authorized Reseller.
We also embrace the wild, twisty ways of life. If there is a defect in the materials or workmanship we will repair the bag at our discretion. Damages not covered are those resulting from abuse, normal wear and tear, accidential damage, and cosmetic damages that do not affect the functionality of the bag (such as scratches or stained fabrics). Any damage to, loss of the contents of a bag, loss of use, loss of time, or similar expenses are not covered. The lifetime warranty also does not include our apparel products, such as Timbuk2 t-shirts and hoodies.
Your Timbuk2 bag is sewn by hand and might contain some slight imperfections. Like Daniel Craig or Marilyn Monroe, the slight imperfections are what add character to an already awesome product.
What is covered by the warranty?
Manufacturing defects in materials and workmanship are covered, notwithstanding age. If there is a defect in the materials or workmanship we will repair the bag at our discretion.
*If your product arrived defective from Timbuk2.com please email Customer Service and we'll move mountains to right your wrong.
What is not covered by the warranty?
Damages not covered are those resulting from abuse, normal wear and tear, cosmetic issues that do not affect the functionality of the bag, and accidental damage. Any damage to or loss of contents of a bag, loss of use, loss of time, or similar expenses are not covered. Unless a product is designed and stated to be machine washable, washing bags in washing machines can result in damage not covered by our warranty.
Wear and tear is damage that naturally and inevitably occurs as a result of normal use. Regardless of how carefully you use, or how well you care for your bag, it will eventually begin to show age and wear. Usual wear and tear not covered by the lifetime warranty includes changes in color, abrasions, and general breakdown of materials over time. Some examples of common wear and tear include color fading from sun exposure, worn elastic, and fabric wear, especially in high wear areas such as corners, reflective binding, worn velcro, and worn shoulder or back padding. Some examples of accidential damage are rips or cuts in fabric, animals chewing or clawing on our products, as well as damage arising from airline abuse such as bent or dented luggage handles or damaged/cracked wheels & bottomplates.
What products aren’t covered by your fabulous warranty?
Any headwear, apparel or footwear. Third party attachments and or devices like the Joey power packs or NiteIze blinky lights, or Blue bottle kit accessories like scales, grinders, or cups. Any other third party accessories sold by Timbuk2 but not bearing the Timbuk2 brand. The items are generally warrantied by their respective manufacturers.
Need Replacement Parts?
We also offer replacement parts for many of those broken and missing reflectors, buckles and straps. You can find them here: Timbuk2 Replacement Parts
If you are unsure how to install your part, check out some of the part replacement guides we’ve created: Timbuk2 Part Replacement Guides
Don’t see your part on the site? Contact Us and we will do our best to help you out.
Step 1 - Please select the appropriate link and check out to start a repair claim:
Please keep in mind that the repair fee payment is held as a pending authorization only - and will never be charged unless the damage or nature of the repair request is not covered under warranty and the bag can be repaired.
After checking out, you will receive an email with instructions and a form to print out. A repair number will be generated and will need to be included with the bag when you send it in for repairs.
Step 2 - Send us the bag with the Repair number
Please send the bag to the address provided in the repair details email. Be sure to write your repair number on the outside of your package. We recommend using the least expensive shipping method that will provide you with a tracking number and insurance. Timbuk2 is not responsible for parcels lost in transit. Your repair fee covers the return shipping in the lower 48 United States.
Please keep in mind that California State law requires that all items accepted for repair be freshly cleaned. You wouldn't want to dig through someone else's nasty, so help us provide a clean and safe environment for our employees. If we determine that your bag needs to be cleaned, we will return it to you without preforming the repair(s). We do not offer cleaning services. For more information on how to properly clean and maintain your awesome Timbuk2 bag, please see Bag Care.
Step 3 - Evaluation / Repair
Once your item arrives, our repair team will be evaluate your claim within 7-10 business days and determine if the issues can be repaired and what is covered under the Lifetime Warranty. Because pictures don't tell the whole story, and we want to give your claim the best possible evaluation, warranty assessemnts are only preformed in person once our repair team receives your bag.
Not sure your bag can be repaired, please contact us.
If you purchased your bag outside of the USA and Canada, please contact us for local representatives that will offer you warranty services. Please provide your proof of purchase and the location for the bag when submitting your claim. Should your bag require service in the USA, shipping to and from the USA for your Timbuk2 item are your responsibility.
External stretch pocket
Internal slot pocket for stashing cards and cash
Secure, separate slots for your ID and credit cards
Hook and loop straps make for easy attachment to your top tube
Inside fits a spare tube, tire irons and patch kit
Clear TPU face for full-access to phone screen while in the case
In-pocket key keeper
Provides element protection and full touchscreen functionality for iPhone6
Super-reflective side panels keep you seen in low light
Great look and addition to my bike, just wish it would fit properly.
great style but sadly piece doesn't fit well with my bike.
Loved the design in the store. Once mounted on my bike and taken on a long 2 day trip, I want to try and return it. The build quality is great, but the plastic hood that is likely intended to reduce glare, blocks the view of half of the phone. The angle the hood would make sense if was somehow mounted on your stem, but on the top bar, where it is meant to be, you can't see a whole lot. On top of that, I like to keep my phone plugged into a battery pack on long trips. No safe way to plug into your usb port because the fit of phone in case is very snug. You can put phone in upside down and leave the zipper partially open, but it puts a lot of stress on your cable and the port. Great bag other than those two things, but better options available for the price.
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